Why I Seem Grumpy (to nervous security vendors)
A friend of mine was talking about SecurityDreamer to a VP of sales buddy of his. The buddy remarked, “Steve Hunt…that guy doesn’t like anybody.” It was obvious the fellow was referring to my frequent criticisms of vendors, like the one he works for. I can see how manufacturers of security products may feel that way: I have high expectations for products that actually work and for manufacturers who actually meet end user customer needs.
Where else is a security professional or end user going to turn for the straight dope? The trade magazines are not in the business of critique. Their pages are filled with sometimes glowing or syrupy sweet re-caps of vendor press releases. Even so called customer case studies sometimes have their source in vendor announced customer wins. And who are the “experts” quoted to support those stories? If its not me or Dan Dunkel, its almost always a vendor!
I can assure you, o reader, that when a manufacturer or service provider is not working in the best interests of its customers or shareholders, or the best interests of the industry generally, then SecurityDreamer will help to point out the error and direct the wayward vendor back onto the straight and narrow path to shareholder value and customer satisfaction.
So I can imagine I seem grumpy to a bunch of folks who have never been publicly critiqued. Thanks to you, my thousands of weekly readers…together we can make a difference.